Frequently Asked Questions
After purchase confirmation, your license key is typically delivered to your email within 5–15 minutes. Our team is available at +1 (617)-529-3050 to assist with activation at no extra charge. There is no physical delivery — everything is digital and instant.
💻 Method 1: Turn Off Auto-Renewal (Recommended)
🔹 Step 1: Sign In to Your Norton Account
Go to my.norton.com
Enter your email and password
🔹 Step 2: Open “My Subscriptions”
Click on My Subscriptions section
Find your active Norton plan
🔹 Step 3: Turn Off Auto Renewal
Click Turn Off Auto-Renewal or Cancel Subscription Renewal
Follow on-screen instructions
🔹 Step 4: Confirm Cancellation
Norton may show offers or discounts
Continue and confirm cancellation
👉 Once done, your status will show “Auto-Renewal Off”
Downloading and installing Norton Antivirus is quick and easy. Just follow these steps:
⬇️ Step 1: Go to Norton Official Website
Open your browser
Visit the official Norton website
Click on Sign In
👉 If you don’t have an account, create one using your email address.
🔑 Step 2: Enter Your Product Key
After login, click on Enter Product Key
Type or paste your 25-digit activation key
Click Submit
✔ Your subscription will now be activated
📥 Step 3: Download Norton Setup
Click on Download
Choose your device (Windows / Mac)
The setup file will start downloading automatically
⚙️ Step 4: Install Norton Antivirus
For Windows:
Open the downloaded .exe file
Click Yes when prompted
Click Install
Wait for installation to complete
Yes. Although both offer excellent antivirus protection, Norton offers better speeds, security and overall performance. It has more security features than McAfee and it’s more effective at protecting against malware and other online threats.
However, McAfee’s plans are a bit cheaper. And more importantly, McAfee’s LiveSafe plan can be used on unlimited personal devices, whereas even Norton’s 360 Premium plan is still limited to a maximum of 10 devices.
💻 Method 1: Change Password (When You Remember Current Password)
🔹 Step 1: Sign In to Norton Account
Go to the official Norton website
Click on Sign In
Enter your email and current password
🔹 Step 2: Go to Account Settings
Click on your profile icon
Select Account Settings
🔹 Step 3: Open Security Settings
Find the Password section
Click on Change Password
🔹 Step 4: Enter New Password
Type your current password
Enter your new password
Confirm the new password
👉 Click Save
Yes — depending on the plan. McAfee Antivirus Basic covers 1 device. Total Protection covers 5 devices. LiveSafe and McAfee+ cover unlimited devices. Our team will help you choose the exact number of seats you need before purchase.
Yes. McAfee is a good antivirus and worth the investment. It offers an extensive security suite that will keep your computer safe from malware and other online threats. It works really well on Windows, Android, Mac and iOS and the McAfee LiveSafe plan works on an unlimited number of personal devices. McAfee’s security software is available in a web app, mobile app and a browser extension.
Some subscriptions allow only one license. If your subscription does not allow you to add licenses, you can buy a new subscription to protect more computers. On your Subscription Information page, click Buy more licenses. Log in to your McAfee account.Follow the on-screen instructions to buy more licenses.
The main difference between McAfee Total Protection and McAfee LiveSafe is that you can use the McAfee LiveSafe plan on an unlimited number of personal devices. This is the only real difference between the two plans. You’ll find all the same security features on both.
After purchase, within 30 days, you can receive a full refund for your subscription. However, you won’t be able to do it via live chat. You’ll have to telephone customer service and confirm your decision. So, make sure that you’re sure about this service before you commit
Log in to your McAfee account.Find the subscription you want renew on your My Account page, and then click Renew On your Subscription Information page, click Renew my subscription. you can also renew your subscription from the Home Page by clicking Renew
How can I change my password? On your Subscription Information page, click Edit my profile. Log in to your McAfee account. In the left pane, click My Profile. In the Account Information table, click Update. Type your password in the Password Field, and type it again in the Re-Enter Password field.In the Current Password field type your password. Remember to type your existing password, not your new one.Click Save.
On your Subscription Information page, click Edit my profile. Log in to your McAfee account. On the left menu click My Profile.Click Update in the Account Information table. Type your new email address in the Email Address field, and type it again in the Re-enter Email Address field. In the Current Password field, type your password, then click Save.